Home / 2017 / May

Monthly Archives: May 2017

How to create effective flowcharts

Flowcharts are incredibly handy tools for process mapping. I love using flowcharts because they are quick and easy to draw. Furthermore, flowcharts are visceral, in that people instinctively recognise what they represent, how they should be read. To increase the effectiveness of flowcharts, here are a couple of simple rules …

Read More »

Sick and tired of leading lousy teams? Here’s what to do

As we enter a turbulent century, more organisations are looking for new ways to respond to: the growing demand for speed and accessibility of services, the emphasis on delivering an effortless, integrated customer experience radical innovation in technology, technological concepts and platforms, the trend towards a more globalised environment, social …

Read More »