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Process Improvement

How to create effective flowcharts

Flowcharts are incredibly handy tools for process mapping. I love using flowcharts because they are quick and easy to draw. Furthermore, flowcharts are visceral, in that people instinctively recognise what they represent, how they should be read. To increase the effectiveness of flowcharts, here are a couple of simple rules …

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Making Process Improvement a Green Affair

It’s easy to underestimate the impact that process improvements has on the environment, but it’s real. Whichever tool a team uses to examine and improve their work, one of the first targets is usually muda. Muda is a Japanese word that means waste. Wastes appear in all processes, even in …

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