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Home2018-10-29T13:23:41+00:00

About.

INSPIRED BY DIFFERENCE.

It’s no accident. I have always been a curious person. Areas of knowledge- packaged so neatly into history, physics, geography, Six Sigma, business process improvement- fascinate me.

I’ve always aimed to be eclectic. Armed with a business diploma, I promptly tackled the world of programming. I love experimenting. When I was given the task of managing a service nomination initiative- and this was back in the 90s– I built my first Perl application to move the nomination process online. It was so well-built, the exact flow was retained until 2016, when the programme retired.

Even as most in my organisation were still trying to discover how blogs could help their operations, I set up one of the organisation’s first blogs to start amazing, two-way conversations with customers and stakeholders. Consistently, the blog I crafted for my office is still mentioned as a pioneer, an early adopter.

It’s hard not to tinker with the things that land in my lap, whether they are gadgets, processes or systems. The successes along the way delight me, but it is the failures that inspire me.

Design Portfolio.

RECENT CREATIONS.

Videography.

MY VIDEO PRODUCTIONS.

IT Projects.

RECENT SCRIPTS.

I started out writing PERL scripts for simple web applications. In recent years though, I’ve worked extensively with PHP, mySQL and Node.JS to deploy lots of useful administrative tools. Here are a selection of them.

Experience.

AMALGAMATION IS KEY.

Versatile manager and leader with more than 10 years of experience in communications, marketing, events management, information technology and business process improvement in the higher education industry.
01. GRAPHIC DESIGN

I believe good design has the potential to drive an organisation’s brand forward. As a graphic designer, I have never underestimated the impact that design has on marketing and advertising. Good design excites! When all the elements of a piece of design come together in harmony- the perfection is pure design feng shui.

02. EVENTS MANAGEMENT

Managing events are not just about logistics, but drawing from a participant’s needs to create the most exhilarating experience possible. I like to mind-map every event touchpoint so that it becomes an opportunity to engage a different aspect of the participant- from creating the initial buzz to sustaining interest and loyalty long after the event has ended.

03. DIGITAL MARKETING

I leverage a thorough understanding of the marketing funnel and persona-driven as well as data-driven advertising for strategic campaigns. I have formulated campaigns that utilise important tools like Google Adwords and social media platforms.

04. BUSINESS PROCESS RE-ENGINEERING

I’ve worked with different corporate and administrative units like human resources, customer contact centres and libraries to identify, analyse and improve business processes, all the while keeping the customer front and centre.

Skills.

TECHNICAL EXPERTISE AND KNOWLEDGE.

A knowledge graph of the diverse skills I have picked up in the course of my career.
ADOBE PHOTOSHOP 85%
ADOBE ILLUSTRATOR 85%
ADOBE INDESIGN 80%
VIDEOGRAPHY (APPLE MOTION AND FINAL CUT PRO) 75%
HTML/CSS 90%
PHP SCRIPTING AND APP DEVELOPMENT 85%
DATABASES (SQL/MYSQL) 65%

Publications.

KNOWLEDGE WRIT LARGE.

Over the years, I have had incredible opportunities to work on programmme, projects and initiatives that have stretched my abilities, and consequently, helped me grow as a person. Where the growth has been particularly life-changing, I have laid out in self-published books for reference and best practice.
THE BRAND HANDBOOK (OCT 2016)

The modern economy is a marketplace of ideas. To secure a role in it, businesses increasingly look for new ways of engaging with their customers. In this compact handbook, I describe the strategies and tactics that I formulated for an academic library environment, and to a broader extent, an educational institution context.

HANDBOOK ON STAFF SUGGESTIONS (JAN 2014)

The handbook provides a brief history of the staff suggestions scheme in the university, its purpose and a brief tutorial on how suggestions are submitted and evaluated.

HANDBOOK ON WORK IMPROVEMENT TEAMS AND TEAM ACCELERATION ROADMAP (JAN 2014)

The handbook provides a brief history of the work improvement teams in the university, its purpose and a brief tutorial on how projects are submitted and evaluated. It also demonstrates the Team Acceleration Roadmap, a framework for team excellence that I designed for teams in the university.

HANDBOOK ON QUALITY SERVICE (JAN 2014)

The handbook provides a brief history of the quality service award in the university, its purpose and a brief tutorial on how nominations are submitted and evaluated.

Projects.

A SELECTION OF BUSINESS PROCESS REENGINEERING PROJECTS.

I received my Lean Six Sigma Black Belt certification in 2015, and have worked closely with different administrative units in the National University of Singapore to improve workflows and business processes.

Recommendations.

MAKING A DIFFERENCE.

I’ve worked with many people whom I have had the privilege of learning from, and who have made a huge impact on the way I manage not only my professional life, but my personal life as well. Here is a selection of recommendations that some of my colleagues have written for me.

review1

“When leadership, talent and creativity come together, great innovations happen. Amir played an instrumental role in envisioning and implementing the Department’s internship program and industry engagement dialogues. He demonstrates excellent leadership and is superbly talented in carrying out impactful communication programs. In the short time he spent working with me, he built the department’s research dialogues to be some of the most visible and effective ones in NUS. In his work with my Center, I was constantly amazed at his ability to make new ground and push boundaries. Such creativity is rare in Singapore.”

PROFESSOR MOHAN DUTTA, DEAN’S CHAIR PROFESSOR OF COMMUNICATION, MASSEY UNIVERSITY

review3

“I had the good fortune and pleasure to work with Amir Hamid while I was a visiting Fulbright Scholar to the Dept of Communications & New Media at the National University of Singapore in winter, 2018. As the departmental administrator for planning and publicity of academic activities and special events, Amir was an immense help to me in arranging for and publicizing lectures and a workshop that I led during my visit. He is immediately responsive, very well organized, and an excellent problem solver in regards to event planning. When it comes to publicity, he is artistic and creative both with language and visual images. Amir is extremely personable, flexible, capable, and well-liked by all. He will be a terrific asset to any organization in which he is involved.”

PROFESSOR BARBARA SHARF, PROFESSOR EMERITA, TEXAS A&M UNIVERSITY

review2

“Amir was a very integral part in our process of transforming the HR function. He worked on a number of projects with my team and his value was the ability to map and translate the ideas into the technical details. He is very easy to work with, knowledgeable with IT and is able to help keep the project on track. Amir has a very nice style and this was a great asset as the project was essentially about a complete change about the way of working. His ability to bring people along with the change was something I personally appreciated as it greatly aided in ensuring the change was accepted and adopted. It was a huge undertaking for us, and I thoroughly enjoyed working with him.”

AILEEN TAN, CHIEF HUMAN RESOURCES OFFICER, AIA SINGAPORE

review2

“Amir has been instrumental in our journey in quality improvement. With a keen insight into addressing the business needs for service improvement, he has helped to guide on the service enhancement, in review, analytical, solutioning and developing the final outcome.”

TAN KHON HAN, ASSOCIATE DIRECTOR, NUS INFORMATION TECHNOLOGY, NATIONAL UNIVERSITY OF SINGAPORE

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